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El desarrollador de Genshin Impact acepta una multa de $ 20 millones por violaciones de la caja de botín

Authore: RileyActualizar:Feb 25,2025

Hoyoverse, el editor del popular juego Genshin Impact, ha alcanzado un acuerdo de $ 20 millones con la Comisión Federal de Comercio (FTC). El acuerdo incluye la prohibición de vender cajas de botín a usuarios menores de 16 años sin el consentimiento de los padres.

El comunicado de prensa de la FTC detalla el acuerdo, indicando que HoyOverse pagará la multa e implementará medidas para evitar compras en la aplicación de menores sin autorización de los padres. El director de la Oficina de Protección al Consumidor de la FTC, Samuel Levine, criticó las prácticas de Hoyoverse, alegando que la compañía engañó a los jugadores, particularmente a los niños y adolescentes, para gastar sumas significativas en premios en el juego con probabilidades de baja ganancia. Hizo hincapié en que las empresas que emplean tácticas tan engañosas enfrentarán consecuencias.

Las principales acusaciones de la FTC contra HoyOverse implican violaciones de la regla de protección de la privacidad en línea de los niños (COPPA). La agencia alega que Hoyoverse comercializó Genshin Impact a los niños, recopiló sus datos personales sin el consentimiento adecuado y tergiversó las probabilidades de ganar premios de caja de botín "cinco estrellas". La FTC sostiene además que el sistema de moneda virtual del juego fue diseñado para ser confuso e injusto, lo que lleva a los jugadores a gastar sin saberlo grandes cantidades de dinero en estos premios. Los niños, según la FTC, han gastado cientos o incluso miles de dólares en busca de estos artículos raros.

Además de la sanción financiera y la restricción de ventas, el acuerdo exige que Hoyoverse revele públicamente las probabilidades de la caja de botín y los tipos de cambio de moneda virtual, elimine la información personal recopilada de niños menores de 13 años y garantice el cumplimiento futuro de las regulaciones de COPPA.

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